First Time Hire

If you haven’t hired from VMI before – don’t worry! We like to make things easy for you!

We differentiate between corporate hirers (incl. professional/freelancers) and private hirers.

Corporate | Professional | Freelance Clients

Prior to your first hire, VMI require the following:

  • Must have been trading for 12 months or more.
  • Must be able to supply 2 trade references from rental companies you have dealt with for at least 12 months.
  • In the event of freelancers, then production companies or other professionals will also count.
  • Proof of valid insurance policy sent to us via email.

Please download a new client form and send this to rentaldesk@vmi.tv along with you hire needs (required).

It is a compulsory requirement for you to have a valid ‘hired in insurance policy’ in place when hiring equipment. VMI can provide damage waiver cover to £5,000 if you don’t have your own policy in place. This is chargeable at a rate of 18% of the hire value plus VAT. Alternatively Apply for Insurance Cover with Performance Insurance

First hires are always on a COD basis and we have a minimum hire charge of £50+VAT.

Note that this process can take between 1-2 days, so please give as much notice as possible, as we cannot guarantee how much time it takes for referees to answer our enquiries.

Private Clients

VMI are unusual in being able to hire professional equipment to private clients subject to certain criterion and equipment values.

Private hires must be collected by the hirer who also must sign a declaration that any damage or losses are chargeable to their credit card.

No deliveries are possible to private hires until you have hired from us a few times and we get to know you.

Prior to your first hire VMI require the following:

  • 2 x proof of address. e.g. Credit Card Bill/Bank Statement/Utility Bill etc. Must be dated within 3 months of the hire date and clearly display your name & address. These need to be emailed to rentaldesk@vmi.tv along with your hire requirements prior to the hire.
    These documents are also required at collection of hire to be checked and scanned (originals not copies).
  • 1x proof of identity. e.g. Passport/Drivers License/ID card. Must be a current valid photo ID with name clearly displayed. These need to be emailed to rentaldesk@vmi.tv along with your hire requirements prior to the hire.
    These documents are also required at collection of hire to be checked and scanned (originals not copies).
  • Proof of valid insurance policy sent to us via email.

Payment is required in advance prior to the hire by Credit/Debit card. We can take this over the phone, or you can use our online payments facility.

In addition to the hire fee, VMI also require a £400 deposit on Credit/Debit card whilst the equipment is in hire. This will be returned within 3 days of the return of hire, providing there are no issues/damages. You can either pay for this online using our online payments facility, or we can take payment on the day of hire.

It is a compulsory requirement for you to have a valid ‘hired in insurance policy’ in place when hiring equipment. VMI can provide damage waiver cover to £5,000 if you don’t have your own policy in place. This is chargeable at a rate of 18% of the hire value plus VAT. Alternatively, Apply for Insurance Cover with Performance Insurance

Finally, ALL first time private hirers must collect before 5pm, otherwise we shall be unable to hand over the equipment.

First hires are always on a COD basis, we have a minimum hire charge of £50+VAT.

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